Mastercard® Flight Delay Pass

In partnership with

Mastercard® Flight Delay Pass, a fantastic complimentary feature of your Platinum Bonus Mastercard, lets you lounge around before you fly.

Register your flight, and if it's delayed by 120 minutes or more at any of our 500+ airports, across 100+ countries, the drinks, nibbles and Wi-Fi, are on us for you and 3 registered travelling companions. Click here to find out more.

Who does this service cover?

This exclusive service is complimentary for Alpha Bank Mastercard cardholders. You can enjoy unlimited flight registrations on the Mastercard Flight Delay Pass programme, and you may also invite up to 3 guest(s) who are also travelling on the same flight, to join you.


Airport lounge access

Besides providing you with a quiet and comfortable space to relax in, airport lounges offer a wide array of amenities*:

  • Complimentary snacks and refreshments
  • Free newspapers and magazines
  • Free Wi-Fi and device charging stations
  • Conference and business facilities


How does it work?

  • To activate Mastercard® Flight Delay Pass, simply register your flight online for yourself and your travel companion(s).
  • Flight registration must take place no later than the flight's actual departure time. You will need to register any additional or return flights separately. You will receive a confirmation email to acknowledge your registration.
  • Should you change your mind, you may de-register your flight up to 2 hours ahead of its scheduled departure.
  • In the event of a flight delay** announcement of 120 minutes or more, we will immediately send you an SMS notifying you that an email containing your Flight Delay Pass is waiting for you. This pass will entitle you to complimentary airport lounge access. This service is also available in the case of rolling delays, adding up to a total of 120 minutes or more.
  • Simply present your lounge access email at any eligible lounge to redeem your complimentary admission.

* Amenities may vary depending on the lounge.

** Delay must be officially announced by the airline as outlined and reported to our flight status data service provider.